Your privacy is critically important to us, which is why we ensure that we comply with Protection of Personal Information Act No. 4 of 2013 (POPIA).
Woolcrate is located at:
Cnr Ivanhoe and Upper Recreation Roads
Like most website operators, Woolcrate collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Woolcrate’s purpose in collecting non-personally identifying information is to better understand how Woolcrate’s visitors use its website. From time to time, Woolcrate may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Woolcrate also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.woolcrate.com blog posts. Woolcrate only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Woolcrate’s website choose to interact with Woolcrate in ways that require Woolcrate to gather personally-identifying information. The amount and type of information that Woolcrate gathers depends on the nature of the interaction. For example, we ask visitors who sign up for online shopping at https://www.woolcrate.com to provide a username, telephone number, email address and delivery address so that Woolcrate can delivery their purchases and contact them with updates to their purchase order status.
Destruction of Personal Information
If you have subscribed to our newsletter we will delete all traces of your subscription when you click on the “Unsubscribe” link at the bottom of one of the newsletters or request to unsubscribe through our “Contact Us” page. If you have been registered as an online shopper we will delete your personal information after a period of five (5) years of inactivity from your side. You may also request the deletion earlier by contacting us through our “Our POPIA Request Form” page.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Woolcrate may collect statistics about the behavior of visitors to its website. Woolcrate may display this information publicly or provide it to others. However, Woolcrate does not disclose your personally-identifying information.
To enrich and perfect your online experience, Woolcrate uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with Woolcrate – by purchasing Woolcrate’s services or products, are asked to provide additional information, including but not limited to username, telephone number, email address and delivery address which are required to process those transactions. In each case, Woolcrate collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Woolcrate. Woolcrate does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. No financial information is requested or stored by Woolcrate as we direct our customers to secure online payment portals such as PAYFAST in order to settle the transactions.
We have appointed and legally registered an Information Officer, who are responsible for the compliance with the conditions of the lawful processing of personal information and other provisions of the POPIA. Please email your request or phone 0878222614 if you want more information from the designated Information Officer. Such requests can include, but are not limited to:
- understanding whether the company holds personal information about you and to access that information;
- request the correction or deletion of your personal information;
- object to the company’s use of your personal information.
POPIA Information Requests
The POPIA provides that a person may only request information if that information is required for the exercise or protection of a right.
The following types of requests exist:
- Request for access to personal information/record and access to additional personal information/record
- Request for correction and or deletion of personal Information/record
- Request for a restriction on the processing of personal information/record
- Objection to the processing of personal Information
You may also request any of the above by using our “Our POPIA Request Form” page.